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Central CCAC's Medication Management Support Services Wins 2013 Canadian Innovative Best Practice Award

Toronto, ON, September 24, 2013 – The Central Community Care Access Centre (CCAC) is pleased to announce that its Medication Management Support Services (MMSS) Leading Practice has won the 2013 Canadian Innovative Best Practice Award from National Research Corporation (NRC).

“With more people leaving the hospital sooner and living in the community with complex medical conditions, delivering safe, quality care at home is more important than ever,” says Cathy Szabo, Chief Executive Officer of the Central CCAC. “MMSS helps people live a healthier, better quality of life by reducing pain, unnecessary hospital visits and falls. We thank the NRC for acknowledging these successes.”

Part of the NRC Path to Excellence awards program, the Innovative Best Practice Award is presented to the Canadian organization whose submission best demonstrates outstanding innovative best practices resulting in significant improvements in patient-centered care and health outcomes.

Designated a Leading Practice by Accreditation Canada, MMSS is a collaborative model of delivering in-home medication management that promotes quality care and safety, and builds community capacity to deliver a range of home care services. As one of Canada’s first community medication management programs, MMSS is also a Canadian trailblazer.

“We would like to thank the Central Local Health Integration Network (LHIN) for their funding and support of this innovative service. MMSS addresses local and provincial priorities, creates safer transitions and delivers high-quality patientfocused care in an integrated way,” says Nevzat Gurmen, Central CCAC Board Chair. “It is a superb example of how Central CCAC’s strong, collaborative relationships with our hospitals, service providers and community agencies help us deliver on our vision of Outstanding Care – every person, every day.”

Click here to read the MMSS fact sheet and to learn more.