Partner With the Leader in CAHPS
CAHPS® (Consumer Assessment of Healthcare Providers and Systems) is a standardized survey mandated in the U.S. by the Centers for Medicare and Medicaid Services (CMS) to measure quality and performance within specific healthcare segments.
National Research Corporation has been involved with CAHPS programs since the beginning of the CMS initiative, participating in the very first CAHPS program for health plans. Today, National Research Corporation is listed as #1 among the largest patient satisfaction measurement firms in the U.S. (Source: Modern Healthcare. Learn more)
Innovative CAHPS Strategies
CAHPS sets National Research Corporation apart as the true thought leader in patient experience. This is due to our longstanding belief in measuring behaviours to improve outcomes. Satisfaction measurements alone are one dimensional and insufficient to uncover actionable improvement opportunities. National Research Corporation brings innovative strategies to its CAHPS programs to provide value to healthcare customers, providers, and taxpayers.
Find out more about our CAHPS programs for specific care settings:
Learn more about Hospital CAHPS (HCAHPS)
Learn more about Child Hospital CAHPS (Child HCAHPS)
Learn more about Clinician and Group CAHPS (CGCAHPS)
Learn more about Home Health CAHPS (HHCAHPS)
Learn more about Nursing Home CAHPS (NHCAHPS)